FAQ

Frequently asked questions

WHY DO I NEED A MYTCASE?


How many of us have gone to extremes to hold on to that original cardboard box our TV was shipped in thinking we might need it someday? What will we do when we move or when we want to bring it out to our favorite sporting event? How will we carry it and will the screen get damaged in the process? Unfortunately, those cardboard boxes are designed only to get the TV home from the store. They aren’t made to withstand multiple uses. Here’s where MyTcase comes to the rescue! Whether you transport your TV in the backseat of your or in the back of your truck, the MyTcase provides the ultimate protection for your TV and it can be used over and over and over again. You can finally throw out that duct tape covered box and erase the last bit of pregame stress, knowing your TV will be safe and quick to carry to that prime tailgating spot.




WHAT CAN THE MYTCASE BE USED FOR?


The MyTcase is a protective carrier for transporting your TV outside the home. Common uses include: tailgating, home-gating, gaming, camping, man caving… It can also be used for outdoor movie night, transporting to and from the dorm room, tradeshow displays, or patio entertainment.




WILL ANY INSIDE TV WORK IN THE MYTCASE?


The MyTcase should fit any TV smaller than the inside dimensions of the MyTcase (38.7″ X 23″ x 3.75″). If you have specific questions or concerns about your particular model, email us at info@mytcase.com and we will verify that your TV fits the MyTcase.




WHAT MAKES THE MYTCASE DIFFERENT FROM COMPETITIVE OUTDOOR ENCLOSURES OR OUTDOOR TVS?


The MyTcase is a simple protective carrier for your TV. It allows you to easily “plug and play” when taking it outside your home. Other TV enclosures have “transparent” plastic fronts that result in direct exposure of the TV to adverse weather conditions. To compensate, these manufacturers add auxiliary fans and vents to counteract these harsh conditions. Our box doesn’t need these things that just add extra weight! There are also a number of outdoor TV manufactures that provide expensive models that can be mounted and left outdoors all the time. Our model is designed to provide more flexibility to our customers. You don’t have to commit to spending lots of money or installing a permanent fixture with limited visibility. Instead, you can take your TV with you wherever and whenever you want. Viewing and transporting your TV is now an option without those expensive and limited applications.




DO I HAVE TO TAKE THE TV IN AND OUT OF THE CARRIER?


No. The MyTcase is engineered to allow the user to set it on a stable surface, open the front panel, and enjoy viewing time after time. Your TV is attached to the included VESA mount and can be easily removed as often or as little as you like.




IS THERE A WARRANTY?


We have a 30-day money back guarantee on the MyTcase. If you are not satisfied with the product, ship it back to us for a full refund. Click here for more detailed warranty information.





© 2019 by Vesey Street, Inc.

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